Frequently Asked Questions
Find answers to common questions about our code art posters, customization options, and more.
How long does shipping take?
Standard shipping within the US takes 3-5 business days. International shipping typically takes 7-14 business days, depending on the destination. Express shipping options are available at checkout.
Can I place a custom order?
Absolutely! We specialize in custom code posters. You can submit your code through our custom order process, and our design team will work with you to create the perfect piece for your space.
What file formats do you accept?
We accept most common programming language files (.js, .py, .java, .html, .css, etc.). If you have a specific file format not listed, please contact us to check if we can accommodate your request.
Do you offer bulk discounts?
Yes, we offer discounts for bulk orders, perfect for offices, conferences, or gifts. Contact us directly with your requirements, and we'll be happy to provide a custom quote.
What paper quality do you use?
We use premium 200gsm satin paper for all our prints, providing excellent color reproduction and durability. Our eco-solvent printing technology ensures vibrant colors that won't fade over time.
Can I return my poster?
We accept returns within 30 days of delivery if the poster arrives damaged or defective. Custom orders cannot be returned unless there is a manufacturing defect. Please contact us with photos if your poster arrives damaged.
How do I care for my poster?
To preserve the quality of your poster, keep it away from direct sunlight and moisture. When framing, we recommend using UV-protective glass. Clean gently with a soft, dry cloth if necessary.
Do you ship internationally?
Yes, we ship worldwide! International shipping rates and delivery times vary by location. All applicable customs fees and import duties are the responsibility of the customer.
Customization Questions
Can I customize the colors of my poster?
Yes! We offer several color scheme options for each poster. For custom orders, you can specify your preferred color palette, and our designers will work to match it as closely as possible.
How much code can fit on a poster?
The amount of code depends on the poster size and font size. As a general guideline, our standard 18"x24" poster can fit approximately 100-150 lines of code while maintaining readability. For larger code snippets, we recommend our larger poster sizes.
Can I get syntax highlighting on my custom code?
Absolutely! We apply professional syntax highlighting to all code posters. If you have specific highlighting preferences, let us know during the order process and we'll do our best to accommodate your request.
Still Have Questions?
If you couldn't find the answer to your question, our support team is here to help. Reach out to us through any of the following methods:
- Email us at support@mycode.art
- Call us at +1 (555) 123-4567
- Use our contact form